Privacy Policy

Privacy Policy

Connectivity Source, Inc. (“we,” “our,” “us,” or “Company”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect information gathered through our website, www.connectivitysource.com (the “Site”).

Throughout this Policy, “Personal Information” means data that identifies, describes, or could reasonably be linked to an individual—such as a name, physical address, email address, or phone number. Business contact information (title, employer name, work email, work phone) is not considered Personal Information under this Policy.

If you have questions about our privacy practices, contact us at info@connectivitysource.com or 919-781-4186.

Information We Collect

Information You Provide

When you contact us, submit a form, request a quote, or inquire about our partner programs through the Site, we may collect your name, email address, phone number, company name, and any other information you voluntarily provide. We retain this information only as long as reasonably necessary for the purposes for which it was collected.

Automatically Collected Information

When you browse the Site, we automatically collect technical information such as your IP address, browser type, referring pages, operating system, and clickstream data. This information is used to maintain site functionality, improve user experience, and analyze traffic patterns.

Cookies and Tracking Technologies

We use cookies, web beacons, and pixel tags to remember your preferences, recognize returning visitors, and compile aggregate traffic data. You may adjust your browser settings to decline cookies, though some site features may not function fully as a result.

How We Use Your Information

We use your Personal Information to:

  • Respond to your inquiries and provide information about our services and partner programs
  • Process quote requests and facilitate connections with telecommunications carriers and vendors
  • Send you requested communications, newsletters, or updates (with your consent)
  • Improve our Site, operations, and marketing efforts
  • Detect, prevent, and address fraud, security issues, or policy violations
  • Comply with applicable laws and legal obligations
  • Collect and retain SMS message consent data to demonstrate lawful opt-in under applicable regulations and carrier policies

SMS / Text Messaging

By providing your phone number and opting in to receive text messages from Connectivity Source, Inc., you consent to receive SMS communications from us. The types of messages we send include:

  • Transactional messages such as quote follow-ups, order status updates, and appointment reminders
  • Two-way conversational messages with members of our team regarding your inquiry or account

SMS Consent and Data Retention
We record and retain your SMS consent information—including the time and method of consent—to comply with telecommunications regulations and carrier requirements such as TCR and 10DLC. Your phone number will only be shared with third-party providers (RingCentral and Nextiva) for the sole purpose of delivering SMS messages on our behalf. These providers are contractually obligated to protect your data and are prohibited from using it for any other purpose.

We do not use your phone number for marketing purposes, nor do we sell it to any third parties.

Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan.

To opt out at any time, reply STOP to any text message you receive from us. After opting out, you will receive a confirmation message and will not receive further SMS communications unless you opt in again. For Help, reply HELP or contact us at 919-781-4186 or info@connectivitysource.com.

Sharing Your Personal Information

We do not sell your Personal Information. We will not disclose your Personal Information except:

  • To trusted service providers who assist us in operating the Site or delivering communications, under contractual obligations of confidentiality
  • When required by law, regulation, or legal process
  • To protect the rights, property, or safety of the Company or others
  • In connection with a merger, acquisition, or sale of business assets, in which case your information will remain subject to this Policy

We may share aggregate, non-identifying data with third parties for lawful business purposes.

Data Retention

We retain personal information, including SMS consent records, only as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal, regulatory, and contractual obligations. For SMS consent, this typically means retention for at least 3 years after the last communication.

Children

Our Site is not directed to individuals under the age of 18. We do not knowingly collect Personal Information from minors. If we become aware that a minor has submitted Personal Information, we will delete it promptly.

Links to Third-Party Sites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their policies independently.

Data Security

We maintain industry-standard physical, electronic, and procedural safeguards to protect your Personal Information. No system can be completely secure; however, we take reasonable steps to protect the information you provide.

Your Choices

If you wish to review, correct, update, or delete your Personal Information, or withdraw consent for any use described in this Policy, please contact us at:

Connectivity Source, Inc.
3107 Glen Royal Rd, Ste 3
Raleigh, NC 27617
Phone: 919-781-4186
Email: info@connectivitysource.com

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will take effect upon posting to the Site, and the “Last Modified” date above will be updated accordingly. Your continued use of the Site following any changes constitutes acceptance of the updated Policy.

Effective URL: https://www.connectivitysource.com/privacy-policy
Last Modified: 9/14/2026